Security & Privacy

Your health data security and privacy are our top priorities. Learn how we protect your information.

How We Protect Your Data

All data transmitted between you and our servers is encrypted using industry-standard TLS 1.3 protocol

Patient data is encrypted at rest using AES-256 encryption and stored in secure, compliant data centers

All doctors are verified with Nepal Medical Council (NMC) license validation before joining the platform

You have full control over your data with options to view, export, or delete your information anytime

We follow international healthcare data protection standards to ensure your medical information is safe

Our security team monitors the platform round-the-clock for any suspicious activity or threats

We never share your personal health information without your explicit consent

All payment information is processed through PCI-DSS compliant payment gateways

Regular security audits and penetration testing by third-party experts

Multi-factor authentication (2FA) available for all accounts

Automatic session timeout for inactive users

Secure password requirements with encryption

Regular data backups with disaster recovery procedures

GDPR-compliant data handling and processing

ISO 27001

Information Security Management

HIPAA

Healthcare Data Protection

PCI-DSS

Payment Card Security

SOC 2

Service Organization Control

We take security seriously. If you've discovered a security vulnerability, please report it to us immediately.

Loading RamroDoctor...

Your healthcare journey starts here